How to Pay for a Custom Engagement Ring: Deposit and Balance
By Clint Casmiro, Co-Founder, Smiro Studio · Updated October 22, 2026
Short answer: In two halves. A 50% deposit starts your 3D design and your diamond search, and the balance is due when you have seen the finished ring on video, before it ships. We accept credit and debit cards, Interac e-Transfer and bank wire, and US orders are paid by card or bank wire. We don't take cash, cryptocurrency, cheques or money orders.

When do I pay?
| Payment | When | What it does |
|---|---|---|
| Estimate and consult | Before anything | Free, no obligation |
| Deposit, 50% | When you are ready to start | Starts the 3D design and the diamond search |
| Balance, 50% | After a close-up video of the finished ring | Releases the ring to ship, free and insured |
How can I pay?
- In Canada: credit or debit card, Interac e-Transfer, or bank wire.
- In the US: card or bank wire, and you are quoted in US dollars.
- Not accepted: cash, cryptocurrency, cheques or money orders.
Who can pay?
You, or a partner or family member we have recorded on your order. Refunds, when they apply, go back to the original payment method and the person who paid. On larger orders we may ask for photo ID, as Canadian anti-money laundering law requires.
Is the deposit refundable?
No. A custom ring is made for one person, so once a rendering or diamond sourcing deposit is paid, the order cannot be cancelled and the deposit is non-refundable. That is why the estimate and the call are free: ask every question first. More in can you return a custom engagement ring.
What does the total come to?
Half of our Canadian ring orders were quoted between $5,100 and $7,000 CAD, centre stone included. What is in that number, and what is extra, is in engagement ring hidden costs.
Ready to start, or still have questions?
A free 20 minute video call with our team. Bring a photo, a budget, or nothing at all.
Book a free callGet a free estimateFrom our collection
Oval Six Petal Tulip Hidden Halo Split Shank
Oval Six Petal Diamond Tulip Split Shank
Cushion Tulip Curved Hidden Halo Double Prong
Cushion East West Half Petal Tulip
Questions we get about this
How much is the deposit on a custom engagement ring?
With us, 50% to start the 3D design and the diamond search. The other half is due after you see the finished ring on video.
Can I pay for an engagement ring with Interac e-Transfer?
Yes. In Canada we accept credit and debit cards, Interac e-Transfer and bank wire.
Do you accept cash or crypto?
No. We don't accept cash, cryptocurrency, cheques or money orders.
Can I split the payment differently?
Ask us on the call before you pay anything. The standard plan is half to start the design and the diamond search, and half once you have seen the finished ring.
Is the deposit refundable?
No. Once a rendering or diamond sourcing deposit is paid, the order cannot be cancelled and the deposit is non-refundable.
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